Timeless Europe
Timeless Europe
Cruise overview
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About IJmuiden
North Holland’s ‘Gate to the North Sea’, IJmuiden has four harbours: the Vissershaven, Haringhaven, IJmondhaven and the Seaport Marina - the latter used by pleasure craft. It is the largest Dutch fishing port, but is a relatively young town: it grew up in the 1870s when the North Sea Canal was opened. During World War II, the German Navy demolished much of the town and built huge fortified concrete bunkers for their torpedo boats and submarines. After 1945, the town was rebuilt by the architect Willem Marinus Dudok. He designed IJmuiden’s most impressive building, the Stadhuis van Velsen, which houses local government offices. For cruise passengers IJmuiden is the gateway to Amsterdam, the Dutch capital and one of Europe’s truly great cities, where elegant canals are lined by old brick gabled houses, and superb art galleries and museums are home to some of the world’s best-known paintings. Please note that complimentary shuttle buses operate from the port to the centre of IJmuiden, not to Amsterdam.
About Zeebrugge
In 1895 work began to construct a new seaport and harbour next to the tiny village of Zeebrugge, situated on the North Sea coast. Today the fast-expanding port of Zeebrugge is one of the busiest in Europe and its marina is Belgium’s most important fishing port. Many attempts were made to destroy this important port during both World Wars. Zeebrugge is ideally located for discovering the historic city of Bruges, and delightful seaside resorts with long sandy beaches can be visited by using the trams that run the whole length of the Belgian coast. Please note that no food may be taken ashore in Belgium. We shall not be offering shuttle buses to Bruges, but you may visit the city on an optional excursion: those visiting Bruges should note that there may be quite a long walk from the coach to the town centre.
About Dover
Known as the gateway of England, Dover welcomes millions of visitors from all over the globe each year in its role as the ferry capital of the world and the second busiest cruise port in the UK. The White Cliffs Country has a rich heritage. Within the walls of the town’s iconic castle, over 2,000 years of history waits to be explored, whilst the town’s museum is home to the Dover Bronze Age Boat, the world’s oldest known seagoing vessel. The town’s cliffs that are a welcome sight for today's cross-channel travellers also served as the control centre for the Dunkirk evacuation in 1940.
About Le Havre
Le Havre, founded by King Francis I of France in 1517, is located inUpper Normandy on the north bank of the mouth of the River Seine, which isconsidered the most frequented waterway in the world. Its port is ranked thesecond largest in France. The city was originally built on marshland andmudflats that were drained in the 1500’s. During WWII most of Le Havre wasdestroyed by Allied bombing raids. Post war rebuilding of the city followed thedevelopment plans of the well-known Belgian architect Auguste Perre. Thereconstruction was so unique that the entire city was listed as a UNESCO WorldHeritage Site in 2005.
About Cobh
Cork City's nearby harbor district has seen plenty of history. Cork Harbour's draws include Fota Island—with an arboretum, a wildlife park, and the Fota House ancestral estate—and the fishing port of Cobh.
About Waterford
The largest town in the Southeast and Ireland's oldest city, Waterford was founded by the Vikings in the 9th century and was taken over by Strongbow, the Norman invader, with much bloodshed in 1170. The city resisted Cromwell's 1649 attacks, but fell the following year. It did not prosper again until 1783, when George and William Penrose set out to create "plain and cut flint glass, useful and ornamental," and thereby set in motion a glass-manufacturing industry long without equal. The famed glassworks closed after the 2008 financial crisis, but Waterford Crystal has triumphantly risen again from the flames in a smaller, leaner version, opened in 2010 and now relocated to the Mall.
About Dun Laoghaire
About Liverpool
From world-class attractions and sports to legendary music, Liverpool offers old-world charm with modern sophistication, underpinned by a rich cultural history.
About Glasgow
Start your adventure in Scotland’s largest city, Glasgow which is overflowing with historic landmarks and a vibrant culture. The distinct architecture is reminiscent classic 19th-century fused together with modern early 20th-century dubbed ‘Glasgow Style’. The checkerboard layout makes the city easy to navigate with lively street entertainment around every corner.
About Belfast
Before English and Scottish settlers arrived in the 1600s, Belfast was a tiny village called Béal Feirste ("sandbank ford") belonging to Ulster's ancient O'Neill clan. With the advent of the Plantation period (when settlers arrived in the 1600s), Sir Arthur Chichester, from Devon in southwestern England, received the city from the English Crown, and his son was made Earl of Donegall. Huguenots fleeing persecution from France settled near here, bringing their valuable linen-work skills. In the 18th century, Belfast underwent a phenomenal expansion—its population doubled every 10 years, despite an ever-present sectarian divide. Although the Anglican gentry despised the Presbyterian artisans—who, in turn, distrusted the native Catholics—Belfast's growth continued at a dizzying speed. The city was a great Victorian success story, an industrial boomtown whose prosperity was built on trade, especially linen and shipbuilding. Famously (or infamously), the Titanic was built here, giving Belfast, for a time, the nickname "Titanic Town." Having laid the foundation stone of the city's university in 1845, Queen Victoria returned to Belfast in 1849 (she is recalled in the names of buildings, streets, bars, monuments, and other places around the city), and in the same year, the university opened under the name Queen's College. Nearly 40 years later, in 1888, Victoria granted Belfast its city charter. Today its population is nearly 300,000, tourist numbers have increased, and this dramatically transformed city is enjoying an unparalleled renaissance.This is all a welcome change from the period when news about Belfast meant reports about "the Troubles." Since the 1994 ceasefire, Northern Ireland's capital city has benefited from major hotel investment, gentrified quaysides (or strands), a sophisticated new performing arts center, and major initiatives to boost tourism. Although the 1996 bombing of offices at Canary Wharf in London disrupted the 1994 peace agreement, the ceasefire was officially reestablished on July 20, 1997, and this embattled city began its quest for a newfound identity.Since 2008, the city has restored all its major public buildings such as museums, churches, theaters, City Hall, Ulster Hall—and even the glorious Crown Bar—spending millions of pounds on its built heritage. A gaol that at the height of the Troubles held some of the most notorious murderers involved in paramilitary violence is now a major visitor attraction.Belfast's city center is made up of three roughly contiguous areas that are easy to navigate on foot. From the south end to the north, it's about an hour's leisurely walk.
About Stornoway, Isle of Lewis
Tour description Stornoway, Scotland The Isle of Lewis and Harris is the northernmost and largest of the Outer Hebrides-the Western Isles in common parlance. The island's only major town, Stornoway, is on a nearly landlocked harbor on the east coast of Lewis. It's the port capital for the Outer Hebrides and the island's cultural center, such that it is. Stornoway has an increasing number of good restaurants. Lewis has some fine historic attractions, including the Calanais Standing Stones-a truly magical place. The Uists are known for their rare, plentiful wildlife. Stornoway. Besides being the island's main entry point for ferries, Stornoway is also Lewis's main arts center. You'll find some good restaurants in town if you want to have lunch off the ship. The town can be explored by bicycle if you are so inclined. Local rental shops can give you advice on where to ride, including a route to Tolsta that takes in five stunning beaches before reaching the edge of moorland. An Lanntair Arts Centre. The fabulous An Lanntair Arts Centre has exhibitions of contemporary and traditional art, as well as a cinema, a gift shop, and a restaurant serving international and Scottish fare. There are frequent traditional musical and theatrical events in the impressive auditorium. Kenneth St.. Black House. In the small community of Arnol, the Black House is a well-preserved example of an increasingly rare type of traditional Hebridean home. Once common throughout the islands-even into the 1950s-these dwellings were built without mortar and thatched on a timber framework without eaves. Other characteristic features include an open central peat hearth and the absence of a chimney-hence the soot and the designation black. On display inside are many of the house's original furnishings. To reach Arnol from Port of Ness, head south on the A857 and pick up the A858 at Barvas. Off A858, 21 mi southwest of Port of Ness. Admission charged. Calanais Standing Stones. These impressive stones are actually part of a cluster of several different archaeological sites in this area. Probably positioned in several stages between 3000 BC and 1500 BC, the grouping consists of an avenue of 19 monoliths extending northward from a circle of 13 stones, with other rows leading south, east, and west. Ruins of a cairn sit within the circle on the east side. Researchers believe they may have been used for astronomical observations, but you can create your own explanations. The visitor center has an exhibit on the stones, a gift shop, and a tearoom. On an unmarked road off A858. Admission charged. Dun Carloway. One of the best-preserved Iron Age brochs (circular stone towers) in Scotland, Dun Carloway dominates the scattered community of Carloway. The mysterious tower was probably built around 2,000 years ago as protection against seaborne raiders. The Dun Broch Centre explains more about the broch and its setting. Off A857. Gearrannan. Up a side road north from Carloway, Gearrannan is an old black-house village that has been brought back to life with a museum screening excellent short films on peat cutting and weaving. For a unique experience, groups can rent the restored houses. Leverburgh. At Leverburgh you can take the ferry to North Uist. Nearby Northton has several attractions; St. Clement's Church at Rodel is particularly worth a visit. MacGillivray Centre. Located in a round building overlooking the bay, the MacGillivray Centre gives insight into the life and work of William MacGillivray (1796-1852), a noted naturalist with strong links to Harris. MacGillivray authored the five-volume History of British Birds. This is a great location for a picnic (there are tables for just such a purpose). A walk to a ruined church starts at the parking lot. A859, Northton. Seallam! Visitor Centre and Co Leis Thu? Genealogical Research Centre. The center is where you can trace your Western Isles ancestry. Photographs and interpretive signs describe the history of Harris and its people. The owners organize guided walks and cultural evenings weekly between May and September. Off A859, Northton. Admission charged. St. Clement's Church. At the southernmost point of Harris is the community of Rodel, where you can find St. Clement's Church, a cruciform church standing on a hillock. This is the most impressive pre-Reformation church in the Outer Hebrides; it was built around 1500 and contains the magnificently sculptured tomb (1528) of the church's builder, Alasdair Crotach, MacLeod chief of Dunvegan Castle. Rodel is 3 mi south of Leverburgh and 21 mi south of Tarbert. A859, Rodel. Port of Ness. The stark, windswept community of Port of Ness, 30 mi north of Stornoway, cradles a small harbor squeezed in among the rocks. Butt of Lewis Lighthouse. At the northernmost point of Lewis stands the Butt of Lewis Lighthouse, designed by David and Thomas Stevenson (of the prominent engineering family whose best-known member was not an engineer at all, but the novelist Robert Louis Stevenson). The structure was first lighted in 1862. The adjacent cliffs provide a good vantage point for viewing seabirds, whales, and porpoises. The lighthouse is northwest of Port of Ness along the B8014. Shopping Harris tweed is available at many outlets on the islands, including some of the weavers' homes; keep an eye out for signs directing you to weavers' workshops. Harris Tweed Artisans Cooperative. The Harris Tweed Artisans Cooperative sells stylish and quirky hand-crafted tweed clothing, hats, accessories, all made by artists belonging to the cooperative. 40 Point St., Stornoway. Borgh Pottery. At Borgh Pottery, open from Monday to Saturday 9:30 to 6, you can buy attractive hand-thrown studio pottery made on the premises, including lamps, vases, mugs, and dishes. Fivepenny House, A857, Borve.
About Reykjavík
Sprawling Reykjavík, the nation's nerve center and government seat, is home to half the island's population. On a bay overlooked by proud Mt. Esja (pronounced eh-shyuh), with its ever-changing hues, Reykjavík presents a colorful sight, its concrete houses painted in light colors and topped by vibrant red, blue, and green roofs. In contrast to the almost treeless countryside, Reykjavík has many tall, native birches, rowans, and willows, as well as imported aspen, pines, and spruces.Reykjavík's name comes from the Icelandic words for smoke, reykur, and bay, vík. In AD 874, Norseman Ingólfur Arnarson saw Iceland rising out of the misty sea and came ashore at a bay eerily shrouded with plumes of steam from nearby hot springs. Today most of the houses in Reykjavík are heated by near-boiling water from the hot springs. Natural heating avoids air pollution; there's no smoke around. You may notice, however, that the hot water brings a slight sulfur smell to the bathroom.Prices are easily on a par with other major European cities. A practical option is to purchase a Reykjavík City Card at the Tourist Information Center or at the Reykjavík Youth Hostel. This card permits unlimited bus usage and admission to any of the city's seven pools, the Family Park and Zoo, and city museums. The cards are valid for one (ISK 3,300), two (ISK 4,400), or three days (ISK 4,900), and they pay for themselves after three or four uses a day. Even lacking the City Card, paying admission (ISK 500, or ISK 250 for seniors and people with disabilities) to one of the city art museums (Hafnarhús, Kjarvalsstaðir, or Ásmundarsafn) gets you free same-day admission to the other two.
About Reykjavík
Sprawling Reykjavík, the nation's nerve center and government seat, is home to half the island's population. On a bay overlooked by proud Mt. Esja (pronounced eh-shyuh), with its ever-changing hues, Reykjavík presents a colorful sight, its concrete houses painted in light colors and topped by vibrant red, blue, and green roofs. In contrast to the almost treeless countryside, Reykjavík has many tall, native birches, rowans, and willows, as well as imported aspen, pines, and spruces.Reykjavík's name comes from the Icelandic words for smoke, reykur, and bay, vík. In AD 874, Norseman Ingólfur Arnarson saw Iceland rising out of the misty sea and came ashore at a bay eerily shrouded with plumes of steam from nearby hot springs. Today most of the houses in Reykjavík are heated by near-boiling water from the hot springs. Natural heating avoids air pollution; there's no smoke around. You may notice, however, that the hot water brings a slight sulfur smell to the bathroom.Prices are easily on a par with other major European cities. A practical option is to purchase a Reykjavík City Card at the Tourist Information Center or at the Reykjavík Youth Hostel. This card permits unlimited bus usage and admission to any of the city's seven pools, the Family Park and Zoo, and city museums. The cards are valid for one (ISK 3,300), two (ISK 4,400), or three days (ISK 4,900), and they pay for themselves after three or four uses a day. Even lacking the City Card, paying admission (ISK 500, or ISK 250 for seniors and people with disabilities) to one of the city art museums (Hafnarhús, Kjarvalsstaðir, or Ásmundarsafn) gets you free same-day admission to the other two.
You'll find Park Avenue chic onboard Seven Seas Mariner® in this spectacular suite. Elegant rosewood furniture, luxe fabrics and a crystal chandelier create sophisticated comfort, while a personal butler is available to fulfil whatever requests you may have. With two bedrooms, two-and-a-half baths, a large living room and two private balconies, this sublime suite is perfect for hosting new friends in luxury.
Layout
- 2 Spacious Bedroom with a European King-Size Elite Slumber® Bed (*Bed in primary bedroom cannot be converted into two beds.)
- 2 1/2 Marble & Stone Detailed Bathrooms
- 2 Private Balconies
- Sitting Area
- Walk-In Closet with Safe
- Includes Up To 6 Guests
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location.
Amenities
- 1-Night Pre-Cruise: Hotel Package Including:
- - Ground Transfers
- - Breakfast
- - Porterage
- Unlimited WiFi and Streaming Package for up to Four Devices
- Valet Laundry Service
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Priority Access to Online Shore Excursion Reservations
- Priority Access to Online Dining Reservations
- Binoculars
- illy® Espresso Maker
- Cashmere Blankets
- Regent Special Gift
- Vanity & Hair Dryer
- Shoe Shine Service
- Additional Discounts:
- - 10% Discount on Ultra Premium Wine and Liquor
- - 5% Savings on Pre- or Post-Cruise Hotel or Land Programs
- - 5% Savings on Regent Choice Shore Excursions
Additional Signature Suite Amenities:
- Guaranteed Reservation Each Night in Specialty Restaurant of Your Choice
- Welcome Letter from the President and General Manager
- Personal Butler for an Elevated In-suite Experience
- - In-Suite Dining Menu Including Specialty Restaurant Selections During Dining Hours
- Priority Boarding on Embarkation Day with Suite Access at Noon
- Welcome Bottle of Premium Champagne
- Personalized In-Suite Full-Liquor Bar Set-Up
- A Sumptuous In-Suite Caviar Service Once During Cruises
- Complimentary In-Suite Cocktail Party for 8
- Complimentary 25-Minute Personal Fitness Session at the Serene Spa & Wellness™ Fitness Center
- Daily Canapés
- Tea Forté Set-Up
- Luxe Fruit Arrangement with Chocolate Leonidas
- Luxurious Designer Bath Amenities & Men's Unscented Shaving Kit
- Hairdryer
- Selection of Fig & Tea Leaves Bath Salts
- Guerlain Bath Amenities & Men's Unscented Shaving Kit
- Bath Scale Setup
- Bose® SoundLink Mini II Bluetooth Speaker
- Selection of Bed Pillow Styles
- Complimentary Garment Pressing on First Night
- Personalized Stationery upon request
- Elegant Weather Clock
- Excursion Bag
Step into the richness of a dining area perfectly ensconced within a spacious, art-filled living room. Just outside is a private balcony with a table and chairs just right for in-suite breakfast. The private bedroom is large and inviting, its soothing color palette conducive to a peaceful night’s rest on your King-Sized Elite Slumber™ Bed. Two full baths and luxurious bath products invite you to indulge in unbridled ‘me time’.
Layout
- 1 Spacious Bedroom with a European King-Size Elite Slumber® Bed (*Bed cannot be converted into two beds.)
- 2 Marble & Stone Detailed Bathrooms
- Private Balcony
- Sitting Area
- Walk-In Closet with Safe
- Accommodates Up To 3 Guests
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location.
Amenities
- 1-Night Pre-Cruise: Hotel Package Including:
- - Ground Transfers
- - Breakfast
- - Porterage
- Unlimited WiFi Includes up to Four Logins, Four Devices, per Suite
- Valet Laundry Service
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Priority Access to Online Shore Excursion Reservations
- Priority Access to Online Dining Reservations
- Binoculars
- illy® Espresso Maker
- Cashmere Blankets
- Regent Special Gift
- Vanity & Hair Dryer
- Shoe Shine Service
- Additional Discounts:
- - 10% Discount on Ultra Premium Wine and Liquor
- - 5% Savings on Pre- or Post-Cruise Hotel or Land Programs
- - 5% Savings on Regent Choice Shore Excursions
Additional Grand Suite Amenities:
- Guaranteed Reservation Each Night in Specialty Restaurant of Your Choice
- Welcome Letter from the President and General Manager
- Personal Butler for an Elevated In-suite Experience
- - In-Suite Dining Menu Including Specialty Restaurant Selections During Dining Hours
- Priority Boarding on Embarkation Day with Suite Access at Noon
- Welcome Bottle of Premium Champagne
- Personalized In-Suite Full-Liquor Bar Set-Up
- A Sumptuous In-Suite Caviar Service Once During Cruises
- Complimentary In-Suite Cocktail Party for 8
- Complimentary 25-Minute Personal Fitness Session at the Serene Spa & Wellness™ Fitness Center
- Daily Canapés
- Tea Forté Set-Up
- Luxe Fruit Arrangement with Chocolate Leonidas
- Luxurious Designer Bath Amenities & Men's Unscented Shaving Kit
- Hairdryer
- Selection of Fig & Tea Leaves Bath Salts
- Guerlain Bath Amenities & Men's Unscented Shaving Kit
- Bath Scale Setup
- Bose® SoundLink Mini II Bluetooth Speaker
- Selection of Bed Pillow Styles
- Complimentary Garment Pressing on First Night
- Personalized Stationery upon request
- Elegant Weather Clock
- Excursion Bag
Spectacular panoramic views will seem to have been created just for you when you relax on your suite’s private balcony. Comfortably located mid-ship, this suite has a spacious separate bedroom with a European king-sized Elite Slumber™ bed and one-and-a-half baths. This suite features a spacious walk-in closet with drawers as well. To elevate your experience even more, a personal butler will be on call to help make your onboard wishes come true.
Layout
- 1 Spacious Bedroom with a European King-Size Elite Slumber® Bed
- 1 1/2 Marble & Stone Detailed Bathrooms
- Private Balcony
- Sitting Area
- Walk-In Closet with Safe
- Accommodates Up To 4 Guests
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location.
Amenities
- 1-Night Pre-Cruise: Hotel Package Including:
- - Ground Transfers
- - Breakfast
- - Porterage
- Unlimited WiFi Includes up to Four Logins, Four Devices, per Suite
- Valet Laundry Service
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Priority Access to Online Shore Excursion Reservations
- Priority Access to Online Dining Reservations
- Binoculars
- illy® Espresso Maker
- Cashmere Blankets
- Regent Special Gift
- Vanity & Hair Dryer
- Shoe Shine Service
- Additional Discounts:
- - 10% Discount on Ultra Premium Wine and Liquor
- - 5% Savings on Pre- or Post-Cruise Hotel or Land Programs
- - 5% Savings on Regent Choice Shore Excursions
Additional Mariner Suite Amenities:
- Welcome Letter from the President and General Manager
- Personal Butler for an Elevated In-suite Experience
- - In-Suite Dining from Compass Rose
- Priority Boarding on Embarkation Day with Suite Access at 1pm
- Welcome Bottle of Premium Champagne
- Personalized In-Suite Full-Liquor Bar Set-Up
- A Sumptuous In-Suite Caviar Service Once During Cruises
- Daily Canapés
- Luxe Fruit Arrangement
- Luxurious Designer Bath Amenities & Men's Unscented Shaving Kit
- Selection of Fig & Tea Leaves Bath Salts
- Guerlain Bath Amenities & Men's Unscented Shaving Kit
- Bath Scale Setup
- Bose® SoundLink Mini II Bluetooth Speaker
- Selection of Bed Pillow Styles
- Complimentary Garment Pressing on First Night
- Personalized Stationery upon request
- Elegant Weather Clock
This suite welcomes you with soothing colors, pleasing artwork and comfortable furnishings. Relax in the sitting area after an exciting day ashore and enjoy the selection of fresh canapés delivered by your personal butler. Then retreat to your private balcony to watch the ever-changing vistas and ponder your next destination. Up to one-and-a-half baths feature fine marble accents and a tub or walk-in shower.
Layout
- 1 Spacious Bedroom with a European King-Size Elite Slumber® Bed
- 1 1/2 Marble & Stone Detailed Bathrooms
- Private Balcony
- Sitting Area
- Walk-In Closet with Safe
- Accommodates Up To 3 Guests
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location.
Amenities
- 1-Night Pre-Cruise: Hotel Package Including:
- - Ground Transfers
- - Breakfast
- - Porterage
- Unlimited WiFi Includes up to Four Logins, Four Devices, per Suite
- Valet Laundry Service
- Customizable In-Suite Mini Bar Replenished Daily with Your Preferences
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Priority Access to Online Shore Excursion Reservations
- Priority Access to Online Dining Reservations
- Binoculars
- illy® Espresso Maker
- Cashmere Blankets
- Regent Special Gift
- Vanity & Hair Dryer
- Shoe Shine Service
- Additional Discounts:
- - 10% Discount on Ultra Premium Wine and Liquor
- - 5% Savings on Pre- or Post-Cruise Hotel or Land Programs
- - 5% Savings on Regent Choice Shore Excursions
Additional Seven Seas Suites Amenitie:
- Personal Butler for an Elevated In-suite Experience
- - In-Suite Dining from Compass Rose
- Priority Boarding on Embarkation Day with Suite Access at 1pm
- Daily Canapés
- Luxe Fruit Arrangement
- Luxurious Designer Bath Amenities & Men's Unscented Shaving Kit
- Selection of Fig & Tea Leaves Bath Salts
- Guerlain Bath Amenities & Men's Unscented Shaving Kit
- Bose® SoundLink Mini II Bluetooth Speaker
- Selection of Bed Pillow Styles
- Complimentary Garment Pressing on First Night
- Personalized Stationery upon request
- Elegant Weather Clock
Located along the stern of Seven Seas Mariner®, this suite offers a panoramic vista and expansive balcony that is large enough for two cushioned chaises, two chairs and a table. Inside, the bed alcove is separated from a beautifully appointed sitting area by curtains, allowing you to control how much sunlight greets you each morning. You’ll also have a personal butler attending to your needs and a bevy of luxurious amenities.
Layout
- 1 Spacious Bedroom with a European King-Size Elite Slumber® Bed
- 1 Marble & Stone Detailed Bathroom
- Private Balcony
- Sitting Area
- Walk-In Closet with Safe
- Accommodates Up To 3 Guests
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location.
Amenities
- 1-Night Pre-Cruise: Hotel Package Including:
- - Ground Transfers
- - Breakfast
- - Porterage
- Unlimited WiFi Includes up to Four Logins, Four Devices, per Suite
- Valet Laundry Service
- Customizable In-Suite Mini Bar Replenished Daily with Your Preferences
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Priority Access to Online Shore Excursion Reservations
- Priority Access to Online Dining Reservations
- Binoculars
- illy® Espresso Maker
- Cashmere Blankets
- Regent Special Gift
- Vanity & Hair Dryer
- Shoe Shine Service
- Additional Discounts:
- - 10% Discount on Ultra Premium Wine and Liquor
- - 5% Savings on Pre- or Post-Cruise Hotel or Land Programs
- - 5% Savings on Regent Choice Shore Excursions
Additional Horizon View Suite Amenities:
- Personal Butler for an Elevated In-suite Experience
- - In-Suite Dining from Compass Rose
- Priority Boarding on Embarkation Day with Suite Access at 1pm
- Daily Canapés
- Luxe Fruit Arrangement
- Luxurious Designer Bath Amenities & Men's Unscented Shaving Kit
- Guerlain Bath Amenities & Men's Unscented Shaving Kit
- Bose® SoundLink Mini II Bluetooth Speaker
- Selection of Bed Pillow Styles
- Complimentary Garment Pressing on First Night
- Personalized Stationery upon request
- Elegant Weather Clock
The luxurious suite has been carefully designed to maximize space and comfort. Relax on your private balcony and indulge in your lavish bath amenities as you recharge and ready yourself for new adventures in the next port of call. This suite also includes priority online reservations for shore excursions and dining, and you’re encouraged to call on the services of a personal butler for special requests.
Layout
- Private Balcony
- Sitting Area
- Marble & Stone Detailed Bathroom
- European King-Size Elite Slumber® Bed
- Walk-In Closet with Safe
- Accommodates Up To 3 Guests
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location.
Amenities
- 1-Night Pre-Cruise: Hotel Package Including:
- - Ground Transfers
- - Breakfast
- - Porterage
- Unlimited WiFi Includes up to Four Logins, Four Devices, per Suite
- Valet Laundry Service
- Customizable In-Suite Mini Bar Replenished Daily with Your Preferences
- Welcome Bottle of Champagne & Fresh Fruit
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Priority Access to Online Shore Excursion Reservations
- Priority Access to Online Dining Reservations
- Binoculars
- illy® Espresso Maker
- Cashmere Blankets
- Regent Special Gift
- Vanity & Hair Dryer
- Shoe Shine Service
- Additional Discounts:
- - 10% Discount on Ultra Premium Wine and Liquor
- - 5% Savings on Pre- or Post-Cruise Hotel or Land Programs
- - 5% Savings on Regent Choice Shore Excursions
Additional Penthouse Suite Amenities:
- Personal Butler for an Elevated In-suite Experience
- - In-Suite Dining from Compass Rose
- Daily Canapés
- Luxurious Designer Bath Amenities & Men's Unscented Shaving Kit
- Guerlain Bath Amenities & Men's Unscented Shaving Kit
- Bose® SoundLink Mini II Bluetooth Speaker
- Selection of Bed Pillow Styles
- Complimentary Garment Pressing on First Night
- Personalized Stationery upon request
In this superbly designed suite, you enjoy the comfort of richly furnished accommodations as well as exclusive luxuries available only in suites at the Concierge level and higher. Your suite includes amenities such as an illy® espresso maker and cashmere blankets, perfect for use in the morning when you wish to sip coffee and enjoy an in-suite breakfast on your private balcony. Take advantage of 24-hour room service when the mood strikes.
Layout
- Private Balcony
- Sitting Area
- Marble & Stone Detailed Bathroom
- European King-Size Elite Slumber® Bed
- Walk-In Closet with Safe
- Accommodates Up To 3 Guests
- This category includes Accessibility Options in suites 1012 and 1013. For more information about accessible suites click here.
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location
Amenities
- 1-Night Pre-Cruise: Hotel Package Including:
- - Ground Transfers
- - Breakfast
- - Porterage
- Unlimited WiFi Includes up to Four Logins, Four Devices, per Suite
- Valet Laundry Service
- Customizable In-Suite Mini Bar Replenished Daily with Your Preferences
- Welcome Bottle of Champagne & Fresh Fruit
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Priority Access to Online Shore Excursion Reservations
- Priority Access to Online Dining Reservations
- Binoculars
- illy® Espresso Maker
- Cashmere Blankets
- Regent Special Gift
- Vanity & Hair Dryer
- Shoe Shine Service
- Additional Discounts:
- - 10% Discount on Ultra Premium Wine and Liquor
- - 5% Savings on Pre- or Post-Cruise Hotel or Land Programs
- - 5% Savings on Regent Choice Shore Excursions
Every inch of this suite has been thoughtfully designed to maximize interior space and embrace the magnificent scenery outdoors. From the sitting area, admire the ocean views through the floor-to-ceiling windows, or better yet, take a seat outside on your private balcony to watch the world go by. Elegant finishes such as luxurious bedding and beautiful marble detailing in the bath further enhance your comfort.
Layout
- Private Balcony
- Sitting Area
- Marble & Stone Detailed Bathroom
- European King-Size Elite Slumber® Bed
- Walk-In Closet with Safe
- Accommodates Up To 3 Guests
- This category includes Accessibility Options in suites 828 and 829. For more information about accessible suites click here.
The suite pictured may differ from the suite booked, as layouts and designs vary by ship, deck, and suite location.
Amenities
- Unlimited WiFi Includes Two Logins, Two Devices, per Suite
- Valet Laundry Service
- Customizable In-Suite Mini Bar Replenished Daily with Your Preferences
- Welcome Bottle of Champagne & Fresh Fruit
- 24-hour In-Suite Dining
- Fresh Orchid Arrangement
- L'Occitane® Jasmin & Bergamot Bath Amenities
- Regent Plush Bathrobe & Slippers
- Interactive Flat-Screen Television & Direct-Dial Satellite Phone
- Vanity & Hair Dryer
- Shoe Shine Service
Seven Seas Mariner
Seven Seas Mariner® exudes class, from the delectable offerings of Chartreuse to the debonair atmosphere of the Connoisseur Club.
Attention to detail distinguishes Regent Seven Sea Cruises™ and the exceptional suites on Seven Seas Mariner®. With our all-inclusive fares, every guest enjoys spacious closets, well-appointed bathrooms and a private balcony with views of the shimmering sea.
Soothing colors accented by appealing patterns and textures dominate the interiors of Seven Seas Mariner®. The common spaces offer everything from wide-open views on the upper deck to intimate tables for bridge in the Card Room.
Ship Facts
| Launch Year | 2001 | ||||
| Refit Year | 2018 | ||||
| Language | en | ||||
| Gross Tonnage | 48075 | ||||
| Length | 216 | ||||
| Width | 28 | ||||
| Currency | USD | ||||
| Speed | 20 | ||||
| Capacity | 700 | ||||
| Crew Count | 459 | ||||
| Deck Count | 8 | ||||
| Cabin Count | 350 | ||||
| Large Cabin Count | 61 | ||||
| Wheelchair Cabin Count | 6 | ||||
| Electrical Plugs |
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Deck 12
- Paddle Tennis
- Golf Nets
- Putting Green
- Bocce Court
- Shuffleboard
- Jogging Track
- Observation Lounge
Deck 11
- Atrium
- La Veranda
- Sette Mari at La Veranda
- Pool Grill
- Pool Bar
- Pool Deck
- Pool
- Whirlpools
- Penthouse Suites
- Grand Suites
Deck 10
- Atrium
- Laundrette
- Horizon View Suites
- Seven Seas Suites
- Concierge Suites
- Penthouse Suites
- Mariner Suites
Deck 9
- Atrium
- Laundrette
- Signature Suite
- Deluxe Veranda Suites
- Horizon View Suites
- Seven Seas Suites
- Concierge Suites
- Penthouse Suites
- Mariner Suites
Deck 8
- Atrium
- Laundrette
- Horizon View Suites
- Seven Seas Suites
- Deluxe Veranda Suites
- Concierge Suites
- Penthouse Suites
- Mariner Suites
Deck 7
- Atrium
- Boutiques
- Fitness Centre
- Serene Spa & Wellness™
- The Casino
- Seven Seas Suites
- Horizon View Suites
- Deluxe Veranda Suites
Deck 6
- Atrium
- Boutiques
- Card & Conference Room
- Chartreuse
- Club.com
- Coffee Connection
- Connoisseur Club
- Constellation Theatre
- Horizon Lounge
- Stars Lounge
- Stars Night Club
- Library
- The Garden Promenade
- Horizon Lounge
Deck 5
- Atrium
- Compass Rose
- Constellation Theatre
- Mariner Lounge
- Prime 7
- Destination Services
- Reception & Concierge
Regent Seven Seas Cruises® takes pride in creating dining experiences that are simply superb. From succulent lobster to the perfect burger and shake, you’ll find an array of refined flavors and refreshments from which to choose.
Compass Rose
Whether you arrive for breakfast, lunch or dinner, you can look forward to European-inspired Continental cuisine served in a beautifully refined atmosphere decorated in blues and silvers with stunning Versace tableware.
We are pleased to re-introduce the elegantly enhanced Compass Rose, the largest specialty restaurant across our fleet. Ensuring a tantalizing mix of new and familiar items on every visit, the new lunch and dinner menus offer a vast selection to meet your discerning tastes. Exclusively aboard Seven Seas Mariner®, Seven Seas Voyager®, and Seven Seas Navigator® for lunch, you may choose from a robust list of appetizers and main courses from our specialty restaurants. And across our fleet for dinner, you have the unique ability to design your very own entrée from preferred sides, sauces, pastas and main features of beef, poultry and fish. This is in addition to sinfully indulgent desserts made by talented bakers and pastry chefs. With daily changing menus, the refreshed Compass Rose offers more choices than ever before.
La Veranda
La Veranda features quiet alcoves, made-to-order omelettes and tasty lunch buffets that include hot carving stations, an authentic pizzeria and regional specialties that reflect cuisines of the region you’re visiting.
Take in stunning ocean views while enjoying elegant breakfast and lunch buffets in the chic indoor dining room or al fresco on the shaded, open-air deck. Breakfasts include traditional favorites, as well as a made-to-order omelet station, a variety of fresh fruits and pastries, along with daily specials, like fluffy Belgian waffles with fresh blueberry compote. For lunch indulge in an array of choices from a bountiful salad bar, gourmet sandwiches, hot carving stations and delicious desserts.
Prime 7
Vibrant blue colours and white-leather chairs heighten the senses as you enter this elegantly intimate, art-filled and luxurious setting to enjoy classic American steakhouse cuisine with a modern flair. Open for dinner only.
A true classic in every sense, Prime 7 sets a new standard in steakhouse fare with its contemporary interpretation of an American classic. Handsomely decorated with supple leather wing-back chairs, burnished woods and rich earth-toned fabrics, Prime 7 exudes a distinct, intimate elegance. This is sophistication redefined, a luxurious setting to enjoy classic steakhouse cuisine with a modern flair.
All the traditional starters are here, including Jumbo Lump Crab Cakes, Classic Steak Tartare, and Clam Chowder. Of course, beef is the undisputed star, and it is aged for a minimum of 40 days to ensure the ultimate tenderness and juiciness. New York Strip, Porterhouse Steak and succulent Filet Mignon only touch upon the selections. Mouthwatering alternatives include Applewood Smoked Salmon and Dover Sole.
Reservations Required
Sette Mari at La Veranda
Each evening, La Veranda transforms into Sette Mari at La Veranda, a casual, intimate dining experience. Enjoy an extensive menu of authentic antipasti and Italian specialties served á la carte and paired with fine Italian wines — complimentary of course.
Each evening, La Veranda transforms into Sette Mari at La Veranda, a casual, intimate dining experience. Enjoy an extensive menu of authentic antipasti and Italian specialties served á la carte and paired with fine Italian wines — complimentary of course. Delectable dishes are prepared á la minute by our talented chefs using only the freshest gourmet ingredients and served by our attentive waiters. Sette Mari at La Veranda is open for dinner only.
Chartreuse
A restaurant with a modern French menu and attention to detail you'll notice in its Parisian décor, expertly prepared dishes and wait staff. About the closest thing to a Parisian culinary gem on the high seas.
Chartreuse evokes memories of a chic Parisian fine dining restaurant discovered during an evening stroll. Wherever you are seated in this regal restaurant, you will be treated to a succulent dinner while enjoying incredible ocean views. The restaurant ambiance is complemented by a menu that features modern French dishes. Available on Seven Seas Grandeur™, Seven Seas Splendor®, Seven Seas Explorer®, Seven Seas Mariner® and Seven Seas Voyager® with reservations each evening for dinner, and open for lunch on Seven Seas Explorer on alternate port days. French bistro style food is offered.
Reservations Required
Pool Grill
After sunbathing or swimming in the pool, you may be in the mood for grilled-to-order burgers, seafood, sandwiches, even hand-dipped ice cream with sprinkles. Our Pool Grill will satisfy your comfort food cravings.
The Pool Grill is truly a come-as-you-are venue. Enjoy this casual dining experience whether you’re getting a bite after sunbathing or swimming in the pool. The Pool Grill is open-air, yet abundantly shaded for comfortable dining at lunch or dinner. Enjoy grilled-to-order burgers, grilled seafood, sandwiches, and fresh salads. Treat yourself to milkshakes and malts or an old-fashioned hand-dipped ice cream dessert with toppings.
Coffee Connection
Enjoy barista-made Illy® coffees, delicious pastries, gourmet sandwiches and homemade cookies at Coffee Connection. Peruse thousands of publications using our complimentary PressReader app or strike up a conversation with new friends.
Your informal destination to relax, meet fellow guests and enjoy coffee and snacks throughout the day. Hungry? Cereals, fruits, pastries and bagels are available every morning. Lunch includes cold cuts, cheeses, assorted rolls and cookies. Sandwiches, fruit and fresh cookies and cakes are available all day. While snacking, international newspapers are available for your perusal.
Room Service
Knowing that guests sometimes prefer to simply dine in the comfort of their suites, we offer room service around the clock. Select from an extensive room service menu and the wait staff will promptly serve your order in the comfort of your suite. During normal dining hours, guests may also order from the Compass Rose menu, which changes daily and features Continental, vegetarian, and kosher cuisines. Dinners will be graciously served course-by-course.
Daytime Enrichment
You’ll find time spent on board the ship to be just as enriching as time ashore. Relax by the pool, compete in a friendly game of trivia or bocce ball, indulge in treats at afternoon tea and gain insight from an expert lecturer.
Evening Entertainment
Evenings on board are filled with music and fun. Enjoy a rousing cabaret show, test your luck at the Casino, step onto the stage for karaoke or simply find a quiet place on deck to revel in the symphony of stars.
Boutiques and More
Browse a well-curated selection of duty-free designer clothes, jewelry, perfume and more at the onboard boutiques. Then fuel up with an espresso from an onboard café or unwind at a wine tasting in one of the lounges.
Constellation Theatre
Take in lavishly staged, high-energy shows created and produced by our own team of Broadway choreographers and directors in our delightful hall. So grand it needs two decks, it offers plush seating and surroundings.
Smartly tiered for pleasing sightlines and decked out with delightfully plush seating, our Constellation Theatre is an intimate venue without a bad seat in the house. Settle in, admire the grand surroundings, and be prepared to witness phenomenal performances that vary from full-scale musical revues to rousing singalongs, all backed by our incredible, five-piece Regent Signature Orchestra.
This two-deck high, state-of-the-art show lounge has perfect sight-lines, as well as comfortable banquettes and chairs making every seat, the best seat in the house.
Observation Lounge
As indicated by its name, the Observation Lounge offers a wonderful vantage point to enjoy staggering views as your glorious ship enters and leaves ports of call. Live music adds to the serene vibe.
A chic yet comfortable space to read, relax and enjoy a cocktail while admiring the spectacular views offered every time Seven Seas Mariner® enters and leaves one of its worldwide ports of call. Live music is played throughout the day, making this another inviting onboard destination to to unwind with afternoon tea, pre-dinner cocktails or a satisfying nightcap.
Atrium
Simply put, the Atrium is the very heart of Seven Seas Mariner®. With natural light shining from above, it’s a natural hub for guests to rendezvous or gather for organised activities.
Often described as the crossroads of the ship, our Atrium is an inspiring testament to the grandeur of luxury ocean travel. Winding staircases wrap down several decks before meeting in the Atrium, which is a work of art itself. A glittering, modern, glass sculpture rises up the inside of the Atrium, reaching all the way to the open decks.
Mariner Lounge
You'll find our popular Mariner Lounge tough to resist. It’s an inviting spot to chat with new friends over cocktails before a delicious dinner, and an exciting space to dance the night away afterwards.
Discover for yourself why the Mariner Lounge and nightclub is the perfect venue to meet new friends for a pre-dinner cocktail. As the night progresses, the spectacularly designed space turns into a nightclub where night owls gather to dance into the night or maybe sing along in a karaoke competition. Musicians entertain nightly, and during the late hours on selected nights a DJ spins records and takes requests.
Connoisseur Club
Engage in spirited conversation with new friends in an elegant hideaway that calls to mind gentleman's clubs of old. An elegant throwback where cigars are savoured, you'll take to like a favourite cardigan.
Maybe it's the deep blue walls that give the Connoisseur Club such a gentile, old-fashioned feel. Or maybe it’s the collection of impossible comfortable leather armchairs. Whatever it is, this is a relaxing spot for you and new friends to enjoy a fine cigar and sip cognac (both are available for purchase) in classic gentleman’s club environs. Smoking is permitted in the club.
Library
Browse a vast collection of volumes, from destination-specific guide books to best-selling mysteries to classics of literature, upon a variety of comfortable chairs in our cozy Library.
Well-stocked and offering comfort for the body and mind, you'll discover our Library is a most civil setting for reading and relaxing. Curl up with a classic novel or best-selling mystery, play a strategic game of chess or simply soak up the ambience of a sumptuous reading room. Regardless of what brings you here, our library is a welcoming, low-key treasure you just may find hard to leave.
Stars Lounge & Night Club
Encircling a glistening stairwell that leads to the Casino, the Stars Lounge is a throwback nightspot that draws fun-loving crowds for after-dinner drinks and late-night cocktails. A favourite with night owls.
High-backed velvet chairs and a shimmering bar are highlights of this popular spot for after-dinner drinks and late-night cocktails, but it's a glistening stairwell to the upstairs Casino that gives Stars Lounge a certain throwback appeal. A long-time guest favourite, this arty lounge has a circular dance floor that beckons night owls to dance into the wee hours or partake in karaoke competitions.
Horizon Lounge
A alluring destination for informal drinks in an elegant setting. With live music throughout the day and expertly poured cocktails only a request away, the Horizon Lounge is a natural spot to rendezvous with fellow travellers.
The Horizon Lounge is an ideal destination for classic cocktails or to simply relax and engage in conversation with new friends. Resident musicians play familiar tunes throughout the day as well as before and after dinner, making it ideal for informal plans. Game shows, night entertainment and live musical events are featured regularly.
Boutiques
Whether it’s designer evening wear, handbags, fragrances or a smart gift, our boutique items are carefully selected and of the highest quality. The same may be said of our personable staff.
Stop into our boutiques and browse a wide range of items – upscale handbags to exclusive fragrances to fine jewellery – in an intimate and unhurried setting. You’ll also find a variety of clothes, Regent Seven Seas Cruises® logo wear and gift items to share with friends and family. Our boutiques are staffed by friendly salespeople. Opening hours vary and are printed in the Passages daily newsletter.
The Casino
Glass doors lead to an elegant setting bustling with games of chance that include Blackjack, roulette, poker and slot machines. The Casino is open every day at sea when not restricted by territorial border limits.
If you're in the gaming mood, head to our elegantly appointed Casino for a few hands of blackjack or to try your luck at roulette, poker, the craps table or slot machines. Whether you're a player or spectator, the excitement is contagious, the drinks delightful and the staff welcoming. Our stylish Casino is open every day at sea when not restricted by territorial border limits.
Internet Café & Club.com
For those who've chosen to leave their laptops at home, desktop computers are available at our staffed Internet Cafe. Of course, you may access WiFi without charge throughout the entirety of the ship.
It's easy to stay connected, even while sailing the seven seas. Our ships have WiFi throughout for guests with their own laptops, and there are plenty of computers in the staffed Internet Café, which is open round the clock. Printers, e-mails, Internet access and Wireless access throughout the ship are all available for a nominal fee.
Pool Bar
Very few things equate to a pure vacation activity more than sitting at our Pool Bar. Make new friends while sipping a cocktail or frozen drink in the most laid-back atmosphere imaginable.
When you envision an activity you’re only likely to do while on vacation, sipping a frozen drink at a pool bar onboard a glorious cruise ship is probably near the top of the list. You can tick that box at our Pool Bar, where you and new friends can enjoy leisurely conversation over cocktails and frozen drinks in a delightfully relaxed atmosphere.
Card & Conference Room
Gather your favourite teammates in the Card Room for a lively afternoon or evening of cards, board games or a social game of Bridge. The spaces, which may be combined, are also designed to host conferences.
Two complete Card and Conference Rooms can be used for everything from bridge lectures and tournaments to corporate meetings and special events. Gather with a few friends for an afternoon or evening of fun competition with board games, cards and more. Larger groups may increase space by removing the dividing door and combining both rooms.
Pool Deck
For those days when nothing but sitting poolside will do, head to our Pool Deck. You'll be greeted by an expansive space with unforgettable views, teak accents and an amiable crew offering cold drinks and lounge chairs.
Our Pool Deck is one of the most expansive at sea and features a large heated pool, two whirlpools and table tennis. Surrounded by luxurious teak accents, you’ll be consistently awestruck by the pool’s magnificent vistas high upon Seven Seas Mariner®. You’ll also be impressed by our amiable and dedicated crew, who stand at the ready to provide refreshing beverages and comfortable lounge chairs.
Destination Services
Whether you’re interested in a tour from our FREE Unlimited Shore Excursion menu or a unique, small-group Regent Choice Shore Excursion, our staff at Destination Services is ready to assist.
If the road to a richer life is paved with the lessons of new discoveries, our Destination Services is a great place to start. Learn about the adventures available to suit every taste and comfort level during your voyage from our dedicated staff. They can arrange unique shore excursions designed for smaller groups or assist with tailor-made pre-and post-cruise programs, from a simple stay in a luxurious hotel to a 3-night extension in a remote locale.
Reception & Concierge
Our knowledgeable Reception staff is available around the clock to answer your questions and ensure your pleasure with your Seven Seas Mariner® voyage. Reception is also where you may contact the ship’s Concierge.
Our welcoming Reception Desk is open 24 hours a day and staffed by personable, knowledgeable men and women who are happy to answer your questions and provide any general assistance you may need. Reception is also where you may contact the ship’s Concierge. Postcards and letters may be dropped off here as well; they’ll be delivered to the postal service at the next port of call.
GENERAL MANAGER
While cruise-related issues are first submitted to Reception/Concierge, you can be assured that a General Manager is on hand to resolve issues to your satisfaction.